A pair of newlyweds are verbally threatened and harassed at Boston's Logan Airport. And what does AirTran offer in compensation? A $25 travel voucher.Returning from their honeymoon, a couple checks in three bags before boarding an AirTran flight. Since one bag is oversized, the worker informs the duo that there's a $29 charge. The newlyweds, who had a legitimate gripe, mentions that there was no charge for the bag when they initially flew into Boston.
Annoyed by the question, the AirTran work calls over her supervisor.
The supervisor arrives and says, "If you don't watch it, I'll charge you for that first leg, too." The couple protests and asks for the supervisor's name. The manager will only give out her first name and walks away.
At this point, the worker tucks her badge into her sweater and calls out "Next!" The newlyweds don't budge, and again, they ask for the supervisor's name. The worker refuses to give out her name and yells profanities at the couple, screaming at them to get out of her face. Based on reports, there are numerous witnesses and small children in the line.
AirTran initially denied the couple's claims. However, as reports began to surface, AirTran offered a $25 travel voucher as compensation.
Read more here.
No comments:
Post a Comment