Tuesday, September 1, 2009

Top 10 list of consumer complaints in 2008

What has Americans really fuming?

According to the annual non-scientific poll conducted by the National Association of Attorneys General (NAAG), credit cards and predatory lending/mortgages topped the national top 10 list of consumer complaints.

“With the recession and increased foreclosure rates, consumers need to be on high alert,” says Hawaii Attorney General Mark Bennett, who co-chairs the NAAG Consumer Protection Committee, a group of state attorney generals responsible for spearheading their state's consumer protection laws.

Bennett continues, "Too many people are being swindled out of their hard-earned money by scam artists.”

Here's the national top 10 list of consumer complaints for 2008:
  1. Debt Collection
  2. Auto Sales
  3. Home Repair/Construction
  4. Credit Cards (tie)
  5. Internet Goods and Services (tie)
  6. Predatory Lending/Mortgages
  7. Telemarketing/Do-Not-Call
  8. Auto Repair
  9. Auto Warranties (tie)
  10. Telecom/Slamming/Cramming (tie)
Click here for the complete report.

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